MANAGING DIFFICULT PEOPLE
WORKSHOP

DECEMBER

01

2018

DETAIILS FOR MANAGING DIFFICULT PEOPLE WORKSHOP

Registration
Open
Duration
6 hours – Full day
Session
Saturday, 0830 – 1600
Objective
Dealing with Difficult People in Workplace training course will teach you how to reduce or remove problem conditions in a workplace.

It covers a lot of different scenarios that usually occur in a workplace like disagreeing with other employees, working with aggressive and unreasonable individuals or handling bullies in the workplace.

This training course provides you with the techniques and tools to handle these circumstances, attain mediation and demonstrates how important it is to intervene and manage conflicts.

Description
This is a one day masterclass is designed to help participants:

  • See conflict as communication.
  • How to deal with your own and other peoples’ anger.
  • Understand and use the three step conflict resolution model.
  • Best practises to identify, assess and develop the next generation of Successor.
  • Understand people’s behaviors and motives.
  • Identify causes of difficult behavior.
  • Plan and practice to handle difficult situations successfully.
Application
Register online or email to hakim@arlc.com.sg with details on Course Topic, Start Date, Full Name, Birthday, Gender, NRIC, Race, Citizenship, Address & Postal Code, Email and Contact Number
Course Fees
S$181.90 (incl. 7% GST) per person for Singaporeans and Singapore Permanent Residents

S$267.50 (incl. 7% GST) per person for Foreigners

Fees include

  • seminar
  • course materials
  • case study
  • instructors’ fees
  • tea break refreshments (excluding lunch) during the masterclass.
Venue
114 Lavender Street #11-06 CT

Hub 2 Singapore 338729

Payment
Register and pay online via Credit Card, Master or Visa. Visit to our office on weekdays 9:30 – 6:30pm. Email payment detail to hakim@arlc.com.sg
Contact Person
Muhd Hakim

T: 6591 8600 / 6240 6901

E: hakim@arlc.com.sg

Contact Us

HEADQUARTERS

114 Lavender Street #11-06

CT Hub 2 Singapore 338729

T: +65 6240 6901

M: +65 9066 4196

F: +65 6240 6902

E: rahman@arlc.com.sg

INDONESIA OFFICE

Menara Mandiri, 16th floor

Jl. Jend. Sudirman No.54-55

Jakarta 12190 – Indonesia

T: +62 21 2358 5706

M: +62 813 16 39 0066

E: ria@arlcsolutions.com

Alternatively, you can submit an enquiry and we will be in touch.